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Insurance and Claims Management
Relocating staff, whether around the corner or around the world, is a significant logistical effort. SIRVA can provide comprehensive transit and storage insurance for your assignee’s goods as well as claims management and settlement through our in-house claims centre to ensure total peace of mind.
SIRVA is an authorized representative of SIRVA Pty Ltd (AFS License No. 294595), which allows us to offer our clients a range of insurance options tailored to the individual move, whether that move is around the corner or around the world.
As an authorized representative:
  • We are able to market insurance to clients in our own right, rather than through third-party insurance brokers.
  • We maintain a centralised in-house claims management and settlement service, which is available to clients throughout the world regardless of destination.
This has allowed SIRVA to:
  • Remove the reliance on a third party to dictate terms and process
  • Finalise resolution of claims more promptly
  • Be more flexible to client needs
  • Utilize independently trained and certified SIRVA staff in its claims and service centre
  • Establish a position to control the standard of service delivered to its clients